Most small business owners are not aware that a toll free number is a very affordable but powerful marketing tool.
A toll-free number is a telephone number with a unique three-digit code that does not charge the person placing the call. As a result, these numbers are in-demand for customer service departments and businesses all over the world. These numbers give customers an easy and free way to contact companies. Along these lines, wireless callers are charged only for airtime minutes used during the call unless their calling plan is “unlimited” with their wireless carrier.
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To add a big company feel, you can customize your greeting to welcome callers and direct them. Record your different greeting languages or produce a commercial when your callers are on hold.
You can dedicate an extension number to a specific department, such as sales and customer service. Your company sounds like a big guy even you may direct multiple extensions to just yourself.
You can direct the incoming calls evenly to your sales team members. It also allows multiple calls to be placed on hold.
You can play music while your callers are waiting. You impress the callers how busy your business is. The voice memo will be played when a caller calls again while he/she is on music hold.
You can set up a different greeting or specify an extension for after hours.
Fax to your number will be sent to your mailbox as a PDF.
Hear the caller's name before your greeting. You can decide to pick up the call, put it on hold or send it to voicemail.
You can check your voicemail on your smartphone, or through the email attached with a link to play the message.
Your caller will never get a busy signal. You always take care of your callers. You can put them on hold, send to voicemail or answer them.
You can forward the call to five different phone numbers simultaneously. That'll almost eliminate the call waiting for your callers. If you receive multiple calls simultaneously, you can answer on a first-come, first-served basis.
Your Website visitor can click a button to call you, a cool feature to turn your online traffic to sales.
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